Front Desk Agent

at Samoset Resort in Rockport, ME

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Posts charges from other departments. Process amenities from online processor and call-in request. Sells gift certificates for the Samoset. Accepts in-coming calls and refers to appropriate departments. Assigns room, key and confirms rate and room type, check-in/check-out dates and times. Checks guests requests for daily arrivals on appropriate reports and executes. Completes daily OPAL reports. Verifies payment information with guest. Verifies identification of guest. Answers guest inquiries, offers suggestions and provides descriptive literature pertaining to area interests, trips, excursions, sports events, concerts and plays either personally or through brochure mailings. Discusses routes, time schedules, rates and types of accommodations with guests to determine preferences and makes reservations. Empowered to resolve guests complaints and/or confers with FOM and/or MOD.

How to Apply

Please email resume to or apply in person at the Samoset Resort, 220 Warrenton Street, Rockport.

For More Info

About Samoset Resort

220 Warrenton St.
Rockport, ME 04856

This 178-room, 4-cottage, 230-acre oceanside resort hotel offers championship golf, four-diamond and casual dining, luxurious guest rooms and suites, a full-service health club, spa, and first-class resort amenities for your Maine vacation.

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